USB trackball mouse issue...

Many DJ's are "switching up" to computers as the new way to DJ. They provide near-instant access to large song lists and can be integrated to control video and DMX lighting.

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USB trackball mouse issue...

Postby jwg » Sat May 20, 2006 1:47 am

Has Windows recently released a hotfix that interferes with mouse drivers?
Sounds kinda bizarre but just wondering. Within the last few months, seems like the Logitech USB mouse in use is intermittently losing USB connection. Have tried a number of ideas to get it to stop doing this.

Unplug the mouse and replug in.
Tried other USB ports.
Installed, uninstalled, reinstalled, reuninstalled the mouseware for the mouse.
Gone to Logitech site for any updated driver.

Am using the Windows native mouse driver at this point. BTW, reason a trackball mouse is in use is less wear and tear on my shoulder etc.
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Re: USB trackball mouse issue...

Postby jwg » Wed May 24, 2006 11:00 am

Went to the Microsoft site and found this. So far, no more mouse issues!

http://support.microsoft.com/?id=321122
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Re: USB trackball mouse issue...

Postby jwg » Wed May 24, 2006 11:11 am

:evil: GRRRRR. Nevermind, just happened again!
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Postby SirWolfy » Wed May 24, 2006 11:13 am

Sounds like an update has overwritten some of the DLLs or Registry Keys... "good ole Microsoft!" lol

GRRRRR. Nevermind, just happened again!


Even after the recommended uninstall and reinstall of the software and drivers?
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Re: USB trackball mouse issue...

Postby jwg » Wed May 24, 2006 11:57 am

Charles:

Yep, did that last week. Went back to the Windows native drivers and it still happens. MAINLY, when typing in web forms. Using Firefox here, wonder if it's a FF issue?
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Postby SirWolfy » Wed May 24, 2006 3:55 pm

You can give it a shot, nothing to lose at this point...

Anyway, I may be repeating what you have already done, but just to make sure; when you did the uninstall, did you reboot your puter first before doing the reinstall?
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Re: USB trackball mouse issue...

Postby jwg » Wed May 24, 2006 6:57 pm

Yep, sure did.
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Postby SirWolfy » Wed May 24, 2006 7:13 pm

When you unplug then plug the mouse in again, does it work properly?

Do you have a different USB port to try as well?

If not, try using a powered USB hub to plug the mouse into...

May be dirty contacts / bad port if it just started happening and you have not added any software since the problem started.
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Re: USB trackball mouse issue...

Postby jwg » Thu Jun 01, 2006 8:38 pm

Ended up purchasing a Microsoft Trackball off of eBay. No problems at all with it. Have had another Logitech Trackball for a couple years with the rackmount system with 0 problems. Will save the 2nd Logitech as a backup for the rackmount system.

Did see several people in reading message boards on the internet experiencing similiar connectivity issues.
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Postby TheBartman47 » Thu Jun 01, 2006 10:32 pm

When's the last time you updated your BIOS? I've seen some BIOS updates for various computers that address some common USB interface problems. Your computer might be one in this category.
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Re: USB trackball mouse issue...

Postby jwg » Thu Jun 01, 2006 11:38 pm

Have never updated the laptop bios since purchasing it in 2004. Decided, why not. Taking your advice Bartman, went to the HP site and downloaded and installed the BIOS update from 2005.
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Postby TheBartman47 » Mon Jun 05, 2006 1:33 am

Cool. Let us know if that helps any with the USB issues.
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Re: USB trackball mouse issue...

Postby jwg » Mon Jun 05, 2006 7:40 am

Well, bios update didn't help either. Even updated to SP2 and no avail. Finally, thinking it couldn't hurt, went and purchased some contact cleaner and sprayed in each port. So far, NO problems. Can USB ports get dirty?
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Postby TheBartman47 » Mon Jun 05, 2006 12:53 pm

Yes, and dirt can especially affect high bit rate communications.
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Postby SirWolfy » Tue Jun 06, 2006 2:30 am

Dirt, mung, corrosion... all have fun and interesting effects on electronics.

Hopefully the contact cleaner has done the trick for you!
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Re: USB trackball mouse issue...

Postby jwg » Tue Jun 06, 2006 10:13 am

Doesn't appear that it did. Yesterday, all day heard the familiar da-dung (sound of a device losing connection and reconnecting again), lol.

So, this time I went into safe mode and uninstalled all of the usb root hubs.
Rebooted and let Windows find them.

So far, it's quiet again...(fingers crossed).
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